Privacy Policy

Effective Date: May 31, 2025

FreightPrompt.ai (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your data. This policy describes how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We may collect the following types of information:

Contact data: email address, name, company

Uploaded data files: freight quotes, shipment details, offers (CSV, Excel, PDF, etc.)

Technical data: IP address, browser type, activity logs

Optional account/profile preferences

2. Purpose of Data Collection

We collect and process your data to:

Provide and improve our freight intelligence services

Analyze and visualize freight trends through dashboards

Send relevant notifications and respond to inquiries

Ensure platform security and fraud prevention

3. GDPR Compliance

Right of Access

Request a copy of your personal data

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your data (“right to be forgotten”)

Right to Restrict Processing

Temporarily limit data processing

Right to Data Portability

Receive your data in a structured, commonly used format

Right to Object

Object to processing based on legitimate interest

Right to Withdraw Consent

Revoke previously granted permissions

To exercise these rights, contact us at privacy@freightprompt.ai

4. Data Storage and Security

Data is securely stored on Microsoft Azure infrastructure (EU region by default)

TLS/SSL encryption is enforced across the platform

Access is restricted based on role and necessity

We take every reasonable step to prevent loss, misuse, or unauthorized access.

5. Data Retention

We only retain your data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. You may request deletion at any time.

6. Sharing of Data

We do not sell or rent your personal data. We may share information only with:

Trusted service providers (e.g. analytics, hosting) under strict confidentiality

Legal authorities if required by law

7. Cookies and Tracking

We use minimal cookies for performance analytics and user experience improvement. You can manage cookie settings in your browser.

(Full Cookie Policy available separately.)

8. International Transfers

If your data is transferred outside the EEA, we ensure adequate protection through standard contractual clauses or other lawful safeguards.

9. Contact Us

For questions, concerns, or requests regarding your data:

📧 privacy@freightprompt.ai

🔐 Summary

We take your privacy seriously. You remain in control of your data — and we commit to being transparent, secure, and compliant.

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