Effective Date: May 31, 2025
FreightPrompt.ai (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your data. This policy describes how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Information We Collect
We may collect the following types of information:
Contact data: email address, name, company
Uploaded data files: freight quotes, shipment details, offers (CSV, Excel, PDF, etc.)
Technical data: IP address, browser type, activity logs
Optional account/profile preferences
2. Purpose of Data Collection
We collect and process your data to:
Provide and improve our freight intelligence services
Analyze and visualize freight trends through dashboards
Send relevant notifications and respond to inquiries
Ensure platform security and fraud prevention
3. GDPR Compliance
Right of Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your data (“right to be forgotten”)
Right to Restrict Processing
Temporarily limit data processing
Right to Data Portability
Receive your data in a structured, commonly used format
Right to Object
Object to processing based on legitimate interest
Right to Withdraw Consent
Revoke previously granted permissions
To exercise these rights, contact us at privacy@freightprompt.ai
4. Data Storage and Security
Data is securely stored on Microsoft Azure infrastructure (EU region by default)
TLS/SSL encryption is enforced across the platform
Access is restricted based on role and necessity
We take every reasonable step to prevent loss, misuse, or unauthorized access.
5. Data Retention
We only retain your data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. You may request deletion at any time.
6. Sharing of Data
We do not sell or rent your personal data. We may share information only with:
Trusted service providers (e.g. analytics, hosting) under strict confidentiality
Legal authorities if required by law
7. Cookies and Tracking
We use minimal cookies for performance analytics and user experience improvement. You can manage cookie settings in your browser.
(Full Cookie Policy available separately.)
8. International Transfers
If your data is transferred outside the EEA, we ensure adequate protection through standard contractual clauses or other lawful safeguards.
9. Contact Us
For questions, concerns, or requests regarding your data:
📧 privacy@freightprompt.ai
🔐 Summary
We take your privacy seriously. You remain in control of your data — and we commit to being transparent, secure, and compliant.